Bold Analytics & Meaningful Insights
At Dial800, every call goes further with bold analytics and meaningful insights.
From the large database of toll free, vanity, and premium phone numbers to innovative call tracking software, AI-powered analytics and customizable call routing, Dial800 helps you create a phone system responsive to their needs.
Collecting hundreds of data points for every customer interaction, Dial800 helps you analyze customer behavior for better-informed marketing campaigns.
With 25+ years of client partnerships and business phone services experience, Dial800 serves thousands of businesses every year.
Visit Dial800.com to learn more.
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CallView360® Call Tracking Software
expand_moreWith Dial800’s call tracking software you can easily manage:
- Detailed phone records
- Dynamic tracking number insertion
- Media performance measurements
- 5 types of custom tags
- KPI dashboards & reports
- Real-time ROI results
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On-Demand AI Analytics
expand_moreAI-powered analytics constantly monitor your calls & texts:
- AI keyword tagging
- Call scoring & sentiment rating
- Call quality tracking
- Call recording & transcription
- Automated call alerts
- Real-time insights & reporting
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AccuRoute® Call Routing
expand_moreCreate call routing that responds to your business needs:
- Customizable call flows
- Flexible menus
- Call criteria routing
- Call queue management
- Call center integrations
- Remote dial & decision routing
- Call-back options
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RapidRecall® Memorable Phone Numbers
expand_moreChoose from a huge database of business phone numbers:
- 800 toll free numbers
- Vanity numbers
- Dynamic tracking numbers
- Local business numbers
- Bulk tracking numbers
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Dial800 Open API Integrations
expand_moreIntegrate your Dial800 data with CRM platforms, analytics tools, reporting systems & more:
- Pre-build integrations for our most requested programs
- Do It Yourself integrations for clients with technical skills
- Advanced services for custom-build integrations
- RoundTrip® integrations, popular with call centers