What Are Toll Free Phone Numbers?

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Business phone numbers often start with 1-800, but do you know why? Toll free numbers often start with the 800 prefix, but there’s more to know about these common business phone numbers.

What Are Toll Free Phone Numbers?

Toll free phone numbers are a special set of numbers that can be called for free from a landline or on cell phone plans with unlimited calling (a call to a toll-free number will still use calling minutes on a limited cell phone plan).

Because these numbers are free to call, they are most often used for businesses so a customer can reach them at any time without paying. Additionally, having a toll free number provides a higher level of professionalism, establishes credibility, and communicates that your brand operates on a larger than local scale.

Within the United States, the FCC (Federal Communications Commission) oversees the rules for toll-free numbers but does not administer them. That is done through organizations like RingSquared who are certified by the FCC as an official RespOrg (Responsible Organization) that maintains the registration for individual toll-free telephone numbers and have access to a large database of toll-free numbers.

Toll free 800 numbers were the first ones created, but your toll-free options now include other prefixes (although 1-800 numbers remain the most popular). You can also choose from (888), (877), (866), (855), (844), and (833) toll-free number prefixes.

Toll-Free Numbers for Your Business

When setting up a toll-free phone number for your business, you can choose from a wide range of numbers and options including:

  • Vanity numbers
  • Repeater numbers
  • Hybrid numbers
  • Numbers starting with (800), (888), (877), (866), (855), (844), and (833)

Memorable toll free phone numbers make it easy for customers to reach you.

Having a memorable toll-free number and including it on your website, advertising, print materials, receipts, and more makes it easier for customers to call your company whenever they want, as well as remember how to reach you long after seeing your contact information.

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