Setting Up Data Integration for Salesforce
AccuRoute® – Dial800’s intelligent call routing system that allows you to control how, where and when your calls are routed
CRM – Customer Relationship Management, or a company’s way of managing relationships and interactions with customers and leads
Salesforce – Cloud-based software for customer relationship management (CRM), Salesforce offers a suite of applications for customer service, marketing, and more
Integration – The process of pulling data from other programs into Dial800, or pushing Dial800 data into other programs
Open API Framework – An API (Application Programming Interface) is the set of requirements that control how one application communicates with another; our open API framework allows you to interface other programs, like your sales information in Netsuite or campaign information from Google Ads, into Dial800 or pull Dial800 data into those programs
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UCaaS & CCaaS Solutionsexpand_more42 Articles
- UCaaS & CCaaS Phone Options 5 Articles
- CommPortal 9 Articles
- Making Calls 5 Articles
- Voicemail 4 Articles
- Admin Permissions & Uses 16 Articles
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The New RingSquared UCaaSexpand_more23 Articles
- RingSquared Mobile App 3 Articles
- RingSquared Desktop App 2 Articles
- RingSquared Online Management Portal 5 Articles
- Calling with RingSquared 6 Articles
- RingSquared Voicemail 5 Articles
- Logging Into Your RingSquared Account the First Time
- RingSquared Mobile App Quick Start Guide
- RingSquared Desktop App Quick Start Guide
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SD-WAN Voice & Dataexpand_more8 Articles
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Telecommunications Equipmentexpand_more26 Articles
- Yealink VoIP Phones 5 Articles
- Polycom Business Phones 7 Articles
- Mitel Business Phones 4 Articles
- Internet Quality & Troubleshooting 3 Articles
- Digital Fax from RingSquared 4 Articles
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CallView360® Call Trackingexpand_more20 Articles
- Understanding Your Call Tracking Options 3 Articles
- Using Dynamic Number Insertion (DNI) 7 Articles
- Adding Tags for Data Attribution 2 Articles
- Creating Your Custom Reports in CallView360® 5 Articles
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AI Analyticsexpand_more8 Articles
- Setting Up & Managing Your AI Analytics 4 Articles
- Reporting Options for AI Analytics 1 Article
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AccuRoute® Call Routingexpand_more18 Articles
- Setting Up Your Call Flows 7 Articles
- Key Routing Properties & Features 4 Articles
- How to Manage Your Call Queues 4 Articles
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Data Integrationsexpand_more16 Articles
- Using RoundTrip® Integrations 2 Articles
- Integrating Your Data with Real-Time Events 4 Articles
- Setting Up Your Google Integrations 3 Articles
- Setting Up Your HubSpot Integrations 2 Articles
- Setting Up Your Salesforce Integrations 2 Articles
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RapidRecall® Toll Free Phone Numbersexpand_more5 Articles