How do I Transfer Calls on Mitel Phones?

How Do I Transfer Calls on Mitel Phones?

There are three different types of transfer options using the Mitel phones:

Blind Transfer

This is a direct transfer to another extension, with no announcement.

1. While on an active call, press the Transfer (Xfer) soft key.
2. Enter the extension number or full 10 digit number that you would like to transfer to.
3. Press the Transfer (Xfer) soft key.

Attended/Consultative Transfer

This is a transfer to an extension where you announce who is calling.

1. While on an active call, press the Transfer (Xfer) soft key.
2. Enter the extension number that you would like to transfer to.
3. Press the dial key and announce the call.
4. Press the Transfer (Xfer) soft key.

Direct to Voicemail Transfer

Transfer a call directly to a voicemail box.

1. While on an active call, press the Transfer (Xfer) soft key.
2. Enter 99, then the extension number you would like to transfer to.
3. Press the Transfer (Xfer) soft key.

If you have any additional questions about your Mitel phones from RingSquared, please contact the RingSquared support team or call 800-427-Ring.

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