How Do I Transfer Calls on Polycom Phones?

How do I Transfer Calls on Polycom Phones?

There are three different types of transfers using the Polycom phones.

Blind Transfer
This is a direct transfer to another extension, with no announcement:

1. While on an active call, press the Transfer soft key.
2. Press the Blind soft key.
3. Enter the extension number you would like to transfer to.
4. Press the Send soft key.

Attended/Consultative Transfer
This is a transfer to an extension where you announce who is calling:

1. While on an active call, press the Transfer soft key.
2. Enter the extension number you would like to transfer to.
3. Announce the call.
4. Press the Transfer soft key.

Direct to Voicemail Transfer
Transfer a call directly to a voicemail box:

1. While on an active call, press the Transfer soft key.
2. Enter 99, then the extension number you would like to transfer to.
3. Press the Send soft key.
4. Press the Transfer soft key.

If you have any additional questions about your Polycom phones from RingSquared, please contact the RingSquared support team or call 800-427-Ring.

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