Admin Permissions & Uses

How do I Add and Manage Extensions?

Only business group administrators can reset and unlock users passwords. Add a New Extension Log into CommPortal as an administrator....

How to Change User Voicemail Passwords?

As an Admin, you are able to manage your users passwords from the Admin portal. Follow the steps below for...

How do I Add Voicemail to Email to an Extension?

As an administrator, you can set up voicemail to email for your users. Setting up Voicemail to Email Log into...

Admin Login to UCaaS CommPortal

Administrator accounts have special access and features in your UCaaS CommPortal. Admin Login to UCaaS CommPortal CommPortal is the web...

Unlock & Reset User Accounts

Unlock & Reset User Accounts Only business group administrators can reset and unlock users passwords.  Unlock an Account Log into...

How do I Update User Names in CommPortal?

How do I Update User Names in CommPortal? Sign into the appropriate site with your access credentials: East Admin Portal...

How to Add Users to Monitored Extensions?

How to Add Users to Monitored Extensions? Sign into the appropriate site with your access credentials: East Admin Portal or...

How do I Setup Auto Forwarding if Line Becomes Unavailable?

How do I Setup Auto Forwarding if Line Becomes Unavailable? Sign into the appropriate site with your access credentials: East...

How to Change User Voicemail Passwords

How to Change User Voicemail Passwords As an Admin, you are able to manage your users passwords from the BG...

How do I Change a Users Voicemail PIN?

How do I Change a Users Voicemail PIN? Sign into the appropriate site with your access credentials: East Admin Portal...

How do I Configure My Phone’s Soft/Hard Keys as an Admin?

How do I Configure My Phone’s Soft/Hard Keys as an Admin? Sign into the appropriate site with your access credentials:...

How do I Add Call Forwarding/FMFM?

How do I Add Call Forwarding/FMFM? Sign into the appropriate site with your access credentials: East Admin Portal or West...

How do I Block Call Types from a Specific DID?

How do I Block Call Types from a Specific DID? Sign into the appropriate site with your access credentials: East...

How do I Access my Business Group Call Logs?

How do I Access my Business Group Call Logs? Sign into the appropriate site with your access credentials: East Admin...

How do I Add or Remove Members from MLHGs?

How do I Add or Remove Members from MLHGs? Sign into the appropriate site with your access credentials: East Admin...

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