How to Change User Voicemail Passwords?

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  5. How to Change User Voicemail Passwords?

As an Admin, you are able to manage your users passwords from the Admin portal. Follow the steps below for updating a user’s voicemail password.

  1. Sign into the appropriate site with your access credentials: East Admin Portal or West Admin Portal.
  2. Select the “Users” tab.
  3. Select the user you wish to manage.
  4. Click the “View Account Settings Button”.
  5. Click “Change Voicemail PIN”.
  6. Enter a new pin for the user and confirm, then click “Confirm” to apply.

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