What Are Real-Time Events?
If you want to integrate call tracking data points into your other programs, Real-Time Events are your easiest and most...
Setting Up Real-Time Events
This article walks you through the basic steps for setting up Real-Time Events. Real-Time Events provide an ongoing check and...
Setting Up Real-Time Events, Advanced Options
This article walks you through the steps for setting up Real-Time Events using the advanced options; for basic options, see...
Destination Options for Real-Time Events
This article explains the destination options within Real-Time Events; for information on setting up a basic Real-Time Events, see the...
Call Analytics – The data points and caller ID information that allows you to analyze calls and run reports
Call Tracking – The process of using static and dynamic numbers, along with tagging a call with identifying information so you know which campaign led to the call and can attribute it correctly in your campaign reporting
Filters – Filters allow criteria to be specified to determine explicitly what calls will generate the Real-Time Event
Integration – The process of pulling data from other programs into Dial800, or pushing Dial800 data into other programs
Open API Framework – An API (Application Programming Interface) is the set of requirements that control how one application communicates with another; our open API framework allows you to interface other programs, like your sales information in Netsuite or campaign information from Google Ads, into Dial800 or pull Dial800 data into those programs
Real-Time Event – A way of feeding your Dial800 call data into other programs
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