Polycom VVX 500 Reboot & Factory Reset
Pressing multiple key combinations enable you to perform certain operation on the VVX 500 phone. The multiple key combinations on the VVX 500 phone are as follows:
- Reboot the Phone — Press and hold 0, 1, and 3 dial pad keys simultaneously until a confirmation tone is heard or for about three seconds.
- Restore Factory Defaults — Press and hold the 1, 3, and 5 dial pad keys simultaneously during the countdown process in the Updater until the password prompt appears. Enter the administrator password to initiate the reset. Resetting to factory defaults will also reset the administrator password (factory default password is 456).
- Upload Log Files — Press and hold the 1, 5, and 9 dial pad keys simultaneously until you hear a three second confirmation tone.
If you have any additional questions about your Polycom phones from RingSquared, please contact the RingSquared support team or call 800-427-Ring.
Connecting a new IP phone? This guide walks you through setting up your new phone and connecting it to RingSquared.
