Multiple Key Combinations on the VVX 300, 310, 400, and 410 Phones
Pressing multiple key combinations enable you to perform certain operations on the Polycom VVX 300, 310, 400, and 410 phones. The multiple key combinations on the VVX 300, 310, 400, and 410 phones are as follows:
- Reboot the Phone — Press and hold the dial pad keys 0, 1, and 3 simultaneously for about three seconds, or until you hear a confirmation tone.
- Restore Factory Defaults — Press and hold the dial pad keys 1, 3, and 5 simultaneously during the Updater process until the password prompt appears. Enter the administrator password to initiate the reset. Resetting to factory defaults will also reset the administrator password to 456.
- Upload Log Files — Press and hold the dial pad keys 1, 5, and 9 simultaneously until you hear a three second confirmation tone.
If you have any additional questions about your Polycom phones from RingSquared, please contact the RingSquared support team or call 800-427-Ring.
Connecting a new IP phone? This guide walks you through setting up your new phone and connecting it to RingSquared.
