Your service and satisfaction are important to RingSquared™. We are committed to providing our customers with the best communications solutions, superior connectivity, and reliable performance.
Your Account Requires Immediate Action to Migrate Services – Please Send in Your Schedule Request to Take Action
Some or all of your RingSquared products and services need to be updated off of Copper-related services. We have been actively converting customers beginning this year. Copper related services are now being discontinued and have been deregulated as of August 2nd, 2022. Please read the details about the industry-wide Copper service changes that are affecting your account. We have had some clients begin experiencing surcharges on their Copper products and want to protect your account from having this happen.
Read the Official FCC Deregulation Article – FCC Order 19-72A1
We’re here to help – RingSquared is ready to update your products and services to secure, fiber-based connectivity that will provide your business with faster speeds, increased stability, and overall better performance while avoiding costly rate increases.
Important: If you have received a notification to to update your account, it is important to request your update now using the form below.
Schedule Your Urgent Account Update Today
Next Steps:
- Submit your company name, contact information, and optional account number.
- All account migrations will be prioritized in the order they are received.
- A RingSquared account manager will review your existing services to work with you on migrating products and services.
- We make it simple for you to transform your communications to better connectivity. If you’d like to call our Copper update team directly, dial us at 1-800-569-RING or fill out the form below
Stay Connected with Better Solutions
Many clients are already receiving notifications from other vendors of upcoming disconnections. We want to ensure you stay connected, while at the same time improving your voice and data services with the RingSquared expanded products and solutions.
Due to the combination of discontinuation, deregulation, and growing instability of copper (POTS) line connectivity, RingSquared is proactively retiring the Copper services we provide to many of our customers.
FAQ:
Why Do We Need To Update? Why Are You Retiring Copper Line Services?
As part of RingSquared’s efforts to continuously improve the performance and reliability of the products we provide, we have been proactively upgrading Copper services in advance of the upcoming vendor disconnects starting in Spring 2022. The FCC (Federal Communications Commission) Order 19-72A1 de-regulated Copper services as of August 2, 2022. Without those regulations, vendors have been raising rates on copper-based services.
Why is this an Escalated Service Replacement?
Some vendors have already put in disconnect dates for copper services and are charging extreme rate increases. If you have received an email or certified mail notification from RingSquared, your account is at immediate risk of high rate increase, and it is especially important to schedule your Copper service update.
What is Deregulation? Why will Costs Increase?
Copper (POTS) products, per FCC Order 19-72A1, are being deregulated as of August 2, 2022. This deregulation will quickly result in higher costs for all copper-based services, including costs for RingSquared customers with copper services.
Why are Copper Lines Aging and Unmanaged?
Simple put, the advancement of cloud-based and fiber connectivity means better service, uptimes, and more options. There are very few reasons to retain Copper services, and RingSquared wants to provide you with the best business communication available on the market. Many regions in the US are already experiencing unreliable connectivity and high maintenance costs related to these dated Copper service lines. Weather events can frequently cause outages due to the more exposed technology used in Copper lines. Newer, more stable and cost-effective technology is available on the market today.
Resources
RingSquared joins other industry leaders such as Verizon and AT&T in moving our customers off legacy Copper products and on to more reliable fiber-based solutions. Here are two recent articles that highlight Verizon and AT&T’s efforts to migrate their own customers to modern, reliable services:
FCC Order 19-72A1 | AT&T Official Statement | Verizon Statement
