Texting is quickly growing with customers as their preferred way to interact with businesses. Text with customers directly to stay connected and send important information.
Texts don’t require a response in the moment, allowing customers to respond when it’s convenient for them. Texts can also be pulled up at any time, helping customers remember what was sent (this is helpful for appointment or order details). And by providing customers multiple ways to interact with your business, you can adapt to their preferred methods for better customer service.
Contact the RingSquared team today to discuss team messaging options for your cloud PBX phone system.
How to Use Business Texting
Many customers prefer texts for these types of communications:
- Appointment confirmations & reminders
- Exclusive promotional offers
- Short term sales & events
Texting is quick, easy, and extremely convenient – connect with your customers in a new way!