RingSquared Receives Perfect Score and Commendation by New York State Public Service Commission
The New York State Public Service Commission awards RingSquared with a 100% service performance rating and special commendation for excellent service quality
Mahwah, NJ (6/28/2023) – RingSquared™, a leading business voice, data, and analytics provider, receives high accolades in the New York State Public Service Commission’s annual report on Service Quality of Local Telephone Companies During 2022 and Commendations for Excellent Service Quality Provided in 2022.
With more than 30 years of experience managing telecommunication services, RingSquared provides a high level of personalized service and support to its clients in the Northeast and across the country. Headquartered in New Jersey, RingSquared has offices in New York, Texas, Washington, and Florida.
Recipients of the New York Department of Public Service Commission commendations must exceed the Commission’s Service Standards across multiple CTRR (Customer Trouble Report Rate) measures. RingSquared is pleased to have scored a perfect 100% CTRR and a 0% PSC (Public Service Commission) complaint rate for 2022.
“New York and the Northeast region are RingSquared’s home base, with our corporate headquarters located in New Jersey and a longstanding office in the Troy, New York area. We are proud to receive this commendation, and feel it is truly a great indicator of the priority we place on our customers’ voice and data experience,” stated Kevin Alward, RingSquared CEO. “We look forward to continuing to partner with our clients in New York and beyond to provide outstanding telecommunication services.”
The New York State Department of Public Service annual report on service quality of local telephone companies can be found at www.dps.ny.gov.
RingSquared provides an end-to-end communications platform of voice, tracking, analytics, data, and connectivity solutions serving a diverse customer base of SMB, business enterprises, government agencies, contact centers, and application providers. The RingSquared Telecom LLC brands include RingSquared, Dial800, and Kall8. For more information, visit https://www.ringsquared.com/.