Category: Analytics

Don't miss out on valuable customer data

Don’t Miss Out on Valuable Customer Data!

Valuable customer data is essential for your business growth. Many companies today, large and small, are using business intelligence tools and software to better understand their customer’s wants and needs, . . . CONTINUE READING

Keep connected with customers- insights and data tools

Understanding Buyer Behavior – Insights & Data Tools to Learn About Your Customers

They say that knowing your audience is everything. Whether you’re trying to nail a pitch or sell your product, it’s important to understand who you’re reaching out to and what . . . CONTINUE READING

Customizable Reports from Dial800

Customizable Reports

Help You Analyze Marketing & Understand Customers

You’ve got a memorable phone number, customers are calling, and you’re ready to grow your business – now what? If you aren’t tracking all your inbound and outbound calls to . . . CONTINUE READING

Voice and Body language- impact phone sales

Beyond words: How voice and body language can impact phone sales

Inbound call leads are second best only to in-person interactions.  Since customers contacting you by phone have no visual, you may assume your inbound sales reps could be slouched in . . . CONTINUE READING

Know where your sales come from, tracking and reporting

Do You Know Where Your Sales Come From? Why Tracking & Reporting Matter

With every website and business tool capable of creating reports, it’s easy to get a lot of data – but how much of it is actually useful? What businesses really . . . CONTINUE READING

Integrate Dial800 data to see if Marketing works

Integrate Call Data to See If Your Marketing Works

If you’ve spent a lot of time and money on a new ad campaign or product launch, you want to know the results. How are you tracking campaign ROI and . . . CONTINUE READING

How to Maximize Marketing: Data is proof

How to Maximize your Marketing: The Proof is in the Data

In part three of our video series ‘Why you need to be using call tracking for your business’, our Director of Business Development, Chaz Garrity discusses the importance of looking at . . . CONTINUE READING

Quick Call Tracking Tips for your Agency to increase marketing ROI

Quick Call Tracking Tips for your Agency to increase marketing ROI

Information about callers can be used to inform a company’s marketing and product strategy in numerous ways. Just like internet-based analytics and tracking, phones can give your organization the leg . . . CONTINUE READING

best tools to improve communication with customers

The best tools to improve communication with customers

With the sheer number of communication channels available to reach consumers it can be difficult to determine which is the most effective in generating sales. What is perceived as excellent . . . CONTINUE READING