Customizable Reports
Help You Analyze Marketing & Understand Customers
You’ve got a memorable phone number, customers are calling, and you’re ready to grow your business – now what? If you aren’t tracking all your inbound and outbound calls to . . . CONTINUE READING
The Original Toll-Free: Why 1-800 is the best
Quick, think of a toll-free number. How does it start? We thought so. Because 1-800 was the only prefix for the first 26 years after toll-free numbers were established, it’s . . . CONTINUE READING
Recording your calls? Protect caller information with PII Redaction
As part of our Speech Analytics features, you can record inbound and outbound phone calls and create written transcripts of calls. But if your customers disclose sensitive information on those calls, how are . . . CONTINUE READING
Smart hiring: What traits do you want in an inbound sales rep?
If your company is implementing an inbound call marketing strategy, your sales reps are doubtlessly reaping the rewards of those viable leads. In the U.S., inside sales revenues are growing 300 . . . CONTINUE READING
Snowball effect: 13 ways to get social media posts rolling
So you’ve launched a sound social media campaign, and now you’re seeking more traction in terms of the number of people viewing your content. Going the extra mile to make . . . CONTINUE READING
Why Clubhouse, the latest social media platform, is using VOICE to connect
Have you heard of the newest social media platform, Clubhouse? Currently limited to celebrities, influencers, and industry leaders including Drake, Oprah, and Elon Musk, Clubhouse has started to expand its . . . CONTINUE READING
Beyond words: How voice and body language can impact phone sales
Inbound call leads are second best only to in-person interactions. Since customers contacting you by phone have no visual, you may assume your inbound sales reps could be slouched in . . . CONTINUE READING
How to Find Available 800 Numbers for Your Business
Toll-free 800 numbers can help companies establish their brand, supercharge their marketing campaigns and stand out from the competition, but finding the right number for your business can be challenging. . . . CONTINUE READING
Do You Know Where Your Sales Come From? Why Tracking & Reporting Matter
With every website and business tool capable of creating reports, it’s easy to get a lot of data – but how much of it is actually useful? What businesses really . . . CONTINUE READING
Integrate Call Data to See If Your Marketing Works
If you’ve spent a lot of time and money on a new ad campaign or product launch, you want to know the results. How are you tracking campaign ROI and . . . CONTINUE READING
