Marketing in 2021: Setting Smarter Business Goals
For many businesses, the uncertainty of 2020 was a time of big tests and bigger decisions. With the new year just underway, some may be hoping for greater stability. However, . . . CONTINUE READING
Business Planning Made Simple: Best Marketing Tools for 2021
Thanks to the current business climate, companies in almost every industry have had to reassess their marketing and advertising strategies. The sudden shift away from brick-and-mortar stores to an eCommerce-centric . . . CONTINUE READING
Give Your Business An Early Holiday Present: Call Tracking Plans For Every Marketing Channel
When planning for the upcoming Holiday season marketers can usually rely on last year’s trends to create their marketing plan. If 2020 has taught us anything, it’s that we must . . . CONTINUE READING
How to Maximize your Marketing: The Proof is in the Data
In part three of our video series ‘Why you need to be using call tracking for your business’, our Director of Business Development, Chaz Garrity discusses the importance of looking at . . . CONTINUE READING
Top 5 Reasons to use Call Recording for your Business
In part two of our video series with The DSM Group, our Director of Business Development, Chaz Garrity, talks about the importance of call recording and the ways your . . . CONTINUE READING
The Importance of Flexible IVR Solutions in Times of Crisis
The coronavirus outbreak has had a profound effect on nearly every facet of modern business, from sales and marketing to customer service and beyond. At the start of 2020, few . . . CONTINUE READING
4 technology tools your agency needs to better manage projects
Technology has no doubt become an agency’s best asset for managing projects across departments and industries. Internally, agencies rely on the best project management tools to share work and keep . . . CONTINUE READING
Quick Call Tracking Tips for your Agency to increase marketing ROI
Information about callers can be used to inform a company’s marketing and product strategy in numerous ways. Just like internet-based analytics and tracking, phones can give your organization the leg . . . CONTINUE READING
Your Caller’s Experience Matters…
Managing today’s economic climate has business owners realizing the importance of how they interact with their market. As 2020 rolls into summer, brands will be revisiting their strategy for landing . . . CONTINUE READING
It’s 2020… Optimize Your Business with Today’s Tech!
Is your brand leveraging the tech-tools available to measure business metrics? If not, you are behind the better-informed competition. Today, companies have unprecedented access to the statistics that could improve . . . CONTINUE READING